By using this website you agree to our Terms and Conditions. We DO NOT EVER sell customer information. Ever. We never share customer lists or contact information PRIVACY POLICY, TERMS AND CONDITIONS, SHIPPING PROTOCOL, AND OTHER FINE PRINT
PRIVACY POLICY
We do not ever sell or trade our customers' contact information . We hate it when people do it to us, so we don't do it to our customers.
As with all e-commerce sites, we leverage standard internet technology in order to receive and process orders. This includes capturing and analyzing the information that you provide when shopping or creating an account (your name, email address, mailing address) as well as the information your browser automatically provides (IP address, browser types, your time zone).
All credit card transactions are processed through a secure connection. We do not store credit card data. Personal identifying information is secure and used only for order processing. We may give you the option of receiving updates on Addition and our products via e-mail or other mediums; if you choose to receive these updates, you will always have the ability to opt out and stop receiving the information.
TERMS AND CONDITIONS
By using this website you agree to our Terms and Conditions. Please take a few moments to review the Terms and Conditions each time you visit this website. Your use of www.drinkaddition.com constitutes your agreement to follow the rules laid out in the Terms and Conditions and to be bound by them.
Our Terms and Conditions may change. Addition reserves the right to make changes to our Terms and Conditions at anytime without prior notice. Your use of this website following any changes to the Terms and Conditions constitutes your agreement to follow the rules laid out in the Terms and Conditions and to be bound by them.
INTERNATIONAL SHIPPING
Due to the complex customs regulations and duty rules we’re not able to ship our products internationally right now. If you are an international wholesaler or distributor, please send inquiries to info@drinkaddition.com.
LOW STOCK AND BACK-ORDERS
Occasionally low-inventory items will be out of stock before an online order can be processed. We do our best to make sure this is not the case but in the event that we cannot fulfill your order right away we will contact you as soon as possible to determine the desired course of action. Should a customer wish for in-stock items and back-ordered items to be shipped separately, then they will be responsible for any additional shipping costs as a result of the divided order.
If you are interested in a product that is currently “Out of Stock,” please contact info@drinkaddition.com to inquire about placing an order and reserving the item for when the next batch is bottled and ready.
ORDER PROCESSING
We process and ship orders throughout the week. Orders usually ship within 1 – 3 business days.
RETURNS As a small business making craft infusions and food products, we simply are not able to accept returns. Shipping is non-refundable.
DAMAGED ITEMS
We understand that, occasionally, items may be damaged before they arrive. It is the customer’s responsibility to inspect all packages before accepting and opening them. If there is damage to the outside packaging, take a photograph of the package, then proceed to open the package and inspect your order. If the items inside are damaged, please take additional photographs of each damaged item and contact us at info@drinkaddition.com.